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How emotional intelligence drives employee engagement

Given the significance of loyal employees in their entire business, several companies—nowadays—have started laying emphasis on enhancing their levels of employee engagement. In a nutshell, employee engagement can be described as a degree to which all employees feel a kind of emotional attachment to the job they’re doing, to their employer, and to their supervisor as well. 

It’s true that some companies have drastically increased the engagement levels. However, studies show that still there are miles to go. But why?
Who is responsible for engagement?

Mostly, top management is entrusted with the responsibility of creating high-end employee engagement levels. And the approaches they mostly follow to create engagement vary too. At times, companies intend to make their workplace fun by providing free food and other such facilities. At times, they make the workplace family friendly. At times, various recognition and rewarding programs are introduced to motivate employees. 

Undoubtedly, all these ideas are great and they’re received whole-heartedly almost by every employee. However, do they really leave any desired impact? Look at the data over the past ten years, it will give you a gloomy picture. The key to motivation—however—is something different. What’s that?

The answer is indeed very simple and it provides the key to motivation. Here, two things matter the most—Competence and Autonomy.  The following are some proven techniques to improve employee relations and staff management

·         Practice what you preach. Yes, it is the essence of employee engagement. Remember your employee should see the top management showing the behaviors and characteristics that every employee is asked to show. Studies prove that when leaders follow the desired behavior, employees are found to be 55% more engaged, 53% more focused, and stay longer at the company.

·         Believe it or not, management transparency is correlated with employee happiness. Once most of the decisions taken by the management are transparent to its employees, it automatically increases the engagement level. 

·         Flexibility is another factor that motivates employees and increases the engagement level. Provide your employees the freedom to manage their work schedules or even location that cater to their requirements better. Work from home, flexible working hours, remote working facility are a few factors that drive employee motivation and employee engagement level. 

·         Providing visibility is another effective way to inspire employee engagement through emotional intelligence. This can be done in two ways. The C-suite and top managers should be visible as well as accessible across the office so that employees can approach them for any assistance or guidance. On the other hand, recognize employees for their outstanding performance and achievements publicly. It is another way to motivate employees to do great jobs. 

When it comes to employee engagement, HR and talent managers play a significant role. They are the one who helps top management devise innovative ideas and concepts related employee engagement. Further, many companies these days prefer outsourcing their engagement-related programs to third parties so that their employee engagement factors can be taken good care of.