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Resolving Conflicts at the Work Place



There might be differences in the amount of hard work each individual does, but one thing that we all need at the end of the day is peace of mind. When after an entire day’s hard work we return home, the expectation that there will be peace in the house and conflicts will be a thing unknown is always there. Similarly, the outcome of the effort we put in at work is much more when there is peace among all colleagues and a happy environment.

One of the most difficult jobs of a leader in any commercial or corporate concern is to, maintain peace among all its employees and also between the boss and the employees. Taking up leadership is not a bed of roses, you have to go through the thorn and take up responsibilities of any failure as an outcome. But following certain principles you can surely land up as the best and able leader or manager of a team of workers.


It is pretty suffocating to be at a constant war with your co-worker, it makes the going rough and it in turn affects the end result of the work. Hence it is best to try and resolve the points of conflict at the onset, so as to avoid bitter situations.

Conflicts are an unavoidable thing in a workplace, when there are people from different backgrounds and thinking, it is but obvious that there will be disparity in perception. But this difference in opinion can be sorted out in a civilized manner. In fact, those moments of conflict could turn out to be a great learning process for you, but remember to solve the conflict as soon as the crack in the relation is visible.

Do not let the mere crack turn into a gorge by procrastinating the resolution process. Communication is the best tool that any employed as well as unemployed person can use to solve any sort of difference or conflict. According to business analyst and coach Emile Haddad Seattle this is a boon for all business personnel. No matter how great the conflict, if you use this tool wisely, a resolution is bound to be found.

The most easy way to employ this tool is to ask. Whatever the issue is, it has to be understood at the grass root level, for which both the concerned parties need to tell each other the problem they are facing, instead of keeping it within themselves and attacking the other person at every possible opportunity.

We live in a democratic world where we have the right to speech and so optimum use of it should be made. Using the giraffe language can also deem to be helpful. This is a string of processes which include observation, apologizing, appreciation and a vision of the consequences as its parts.

The resolution of conflicts at workplace is not always an easy task, they could have adverse effects as well. Hence, you need to be extremely tactful in handling these conflicts, for which help from experts like Emile Haddad Seattle based business coach is recommended.